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  • 2. Information, Guidance and Training

    • 2.1

      A Trading Member should provide its Internet Trading customers with adequate information, guidance and training with respect to the areas below.

      Added on 3 June 20193 June 2019.

    • 2.2

      Prohibited trading practices, which refer to trading practices prohibited under these Rules, the SFA or other Singapore laws.

      Added on 3 June 20193 June 2019.

    • 2.3

      Potential limitations and risks of Internet Trading, which include:

      (a) possibility of delays in order transmission and confirmation of order execution, and what to do in case of such delays;
      (b) not being able to withdraw erroneous orders in time due to the speed of electronic trading; and
      (c) danger of unauthorised access to a customer's internet account and recommended preventive security measures in relation to matters such as the protection of passwords and leaving an on-line screen unattended.

      Added on 3 June 20193 June 2019.

    • 2.4

      System functionalities and order management procedures, which include:

      (a) system access requirements;
      (b) how to place, modify and withdraw orders;
      (c) types of trading controls e.g. types of error-prevention alerts and how to interpret system alerts;
      (d) types of credit controls e.g. types of trading limits; and
      (e) types of orders e.g. Good till Cancelled and All or None.

      Added on 3 June 20193 June 2019.

    • 2.5

      Market conventions, which include:

      (a) board lot size;
      (b) minimum bid size;
      (c) convention for price quotation of different securities; and
      (d) corporate actions and their effect on prices.

      Added on 3 June 20193 June 2019.