3.3.9 Customer's Statement of Account and Contract Note

Past version: Effective up to 31 Mar 2014

A Member is required to observe the applicable provisions relating to a Customer's statement of account and contract note as required under the Conduct of Business Regulations. At the request of the Exchange, a Member shall produce for inspection the statement of account or contract note in substantially the same form and containing the same information as was provided to the Customer. With respect to the issuance of a statement of account or contract note in an electronic form, a Member shall obtain the Customer's prior revocable and informed consent and retain evidence of such Customer's consent. Informed consent refers to a Customer being apprised of the manner of delivery and retrieval of the electronic record and any costs incurred in connection therewith.