(a) access to its premises or its affiliates' premises, as applicable, to carry out on-site inspections during normal business hours;

(b) access to the appropriate person for any queries or interviews which the Exchange or the duly appointed Person wishes to conduct in connection with its audit;

(c) any information or documents which the Exchange or the duly appointed Person considers appropriate for the purpose of investigations; and

(d) its Customers' full cooperation with the Exchange.