2.1
A Trading Member should provide its Internet Trading customers with adequate information, guidance and training with respect to the areas below.
Added on 3 June 20193 June 2019.
2.2
Prohibited trading practices, which refer to trading practices prohibited under these Rules, the SFA or other Singapore laws.
Added on 3 June 20193 June 2019.
2.3
Potential limitations and risks of Internet Trading, which include:
(a) possibility of delays in order transmission and confirmation of order execution, and what to do in case of such delays;
(b) not being able to withdraw erroneous orders in time due to the speed of electronic trading; and
(c) danger of unauthorised access to a customer's internet account and recommended preventive security measures in relation to matters such as the protection of passwords and leaving an on-line screen unattended.
Added on 3 June 20193 June 2019.
2.4
System functionalities and order management procedures, which include:
(a) system access requirements;
(b) how to place, modify and withdraw orders;
(c) types of trading controls e.g. types of error-prevention alerts and how to interpret system alerts;
(d) types of credit controls e.g. types of trading limits; and
(e) types of orders e.g. Good till Cancelled and All or None.
Added on 3 June 20193 June 2019.
2.5
Market conventions, which include:
(a) board lot size;
(b) minimum bid size;
(c) convention for price quotation of different securities; and
(d) corporate actions and their effect on prices.
Added on 3 June 20193 June 2019.