Rule 4.24.3(c) requires that a Trading Member, before issuing contract notes in electronic form, must obtain the customer's prior revocable and informed consent for receipt of contract notes in electronic form. The Trading Member must retain evidence of the customer's consent. To constitute informed consent, a customer must be told of the manner of delivery and retrieval of the electronic record and any costs that may be incurred.

Added on 3 June 20193 June 2019.

This Practice Note provides guidance on how a Trading Member may show evidence of informed consent.

Added on 3 June 20193 June 2019.

To show evidence of a customer's informed consent for receipt of contract notes in electronic form, a Trading Member may maintain records to show that the customer had been given adequate prior notice of the cessation or non-provision of paper statements and had been provided with instructions on how to opt out of electronic-only statements.

Added on 3 June 20193 June 2019.