(1) carry out the customer's instructions;

(2) exercise skill, care and diligence;

(3) act in good faith;

(4) act in the best interests of customers, and comply with any obligation for best execution as set out in applicable laws and regulations;

(5) if asked, disclose all circumstances and risks that could reasonably be expected to affect a customer's decision;

(6) if asked, inform the customer of the current best bid and offer prices on the Trading System;

(7) disclose the commission and any benefit directly or indirectly receivable on the transaction;

(8) not enter into a transaction which may conflict with a duty owed to the customer, unless the customer is informed of the conflict and consents to the transaction; and

(9) not disclose a customer's order unless:—